Kommunicate Chatbot, Live chat
Integrate AI-powered chatbot and live chat for round-the-clock customer support.
Kommunicate is an AI-based automated customer service tool that lets you interact with your customers in real time, resolving their queries and creating a delightful customer experience.
Features
- 24x7 support to customer queries with instant replies.
- Codeless chatbot builder - Create your own custom Dukaan chatbot and add it to your website without any coding.
- Codeless bot integration - You can codeless-ly integrate chatbots from popular platforms such as Dialogflow CS & EX, Amazon lex, IBM Watson, and custom bot.
- Chatbot to human handoff - In the event that your chatbot cannot understand your query, it will automatically transfer the inquiry to the next available human agent
- All in one chatbot platform - Deploy your chatbots on multiple platforms such as Facebook, WhatsApp, and Line.
Installation guide
- To start using Kommunicate, create an account on Kommunicate or log in (if you have one)
- Visit Settings -> Install [https://dashboard.kommunicate.io/settings/install]
- Now under settings, click Installation and select Web
- Copy the APP_ID
- Now, Install the Kommunicate plugin on Dukaan
- Click on Settings and it’ll ask for Kommunicate App ID
- Paste your App ID here to complete the installation
FAQs
How much does Kommunicate chatbot & live chat cost?
Do I need to know coding to install and setup a Kommunicate chatbot?
After installing Kommunicate how to complete the setup. Do I get support for setup?
How do I see conversations between chatbot and my users?
Can I use Kommunicate chatbot in any language other than English?
Do I need a Kommunicate account to use the Dukaan live chat plugin