WhatsApp Business API Integration

WhatsApp Business API Integration

Send order updates from your own verified WhatsApp number.

The WhatsApp Whitelabel plugin allows you to send order updates from your own verified WhatsApp business number. Order updates include all order-related notifications including order confirmations, delivery and tracking details, etc.

Getting a WhatsApp Business number is the first step towards getting a verified WhatsApp business Number with a Green tick.

  • You must be using WhatsApp API Approved Business Account
  • You must enable 2 Step Authentication
  • Facebook Business Manager account must be verified by Facebook
  • Must be a business (Individuals are not allowed as of now)
  • Must be a notable and reputed brand
  • Having 3-5 PR articles about your company increases the likelihood of your account getting the green tick.


  • Send order updates and notifications from your own WhatsApp number via Dukaan
  • Verify your contact, by getting a green tick beside your business name**

Note: The plugin is chargeable, basis your Dukaan plan and it is mandatory to have a registered email address and custom domain for communication. You need a GST number to get the Whitelabel WhatsApp account.

**Getting a WhatsApp Green Tick is subject to approval of Meta Inc.(Facebook)

Installation guide

Here is how you can start using your the WhatsApp Whitelabel plugin:

  • Click on Install Plugin
  • Subscribe to either the Quaterly or Yearly plan
  • Click on Schedule a call to activate
  • Upon clicking the button, a member of the Dukaan team will reach out to you and help get onboarded a white-labeled WhatsApp number
  • Here, they will ask you information about your Facebook business manager, website details and phone number that is to be activated
  • Once you have provided us with the required information, it will take up to 14 days for your number to be activated

A minimum of 250 credits is required for the plugin to work.  To increase your credit balance, click on the top up button in the available credits section.


What is WhatsApp verified green tick?
Is the Whitelabel Whatsapp plugin a paid plugin?
How do I pay for the WhatsApp messages?
What is cost per order?
What if I cross the monthly user limit?
What is the eligibility criteria to get a business WhatsApp number?
What is the set up cost involved for the plugin?
How long does the green tick verification process take?
What should you do if your green badge application is rejected?

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